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Ladylark
Ensign
Joined: Mar 15, 2006
Posts: 41
Location: Hometown of Ash's Boomstick
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 Posted: Mon Jun 12, 2023 2:34 pm Post subject: VIP not given after payment. |
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Hello,
I paid for a VIP monthly membership via paypal and it has not propagated to the website. I have proof of payment from PayPal. How long does it take to propagate? Is is going to propagate? Should I start a dispute with Paypal since the thing I paid for has not been given? In the past when I signed up for VIP it was applied instantly if it was done online.
Help! ^_^ |
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Ladylark
Ensign
Joined: Mar 15, 2006
Posts: 41
Location: Hometown of Ash's Boomstick
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| Posted: Mon Jun 12, 2023 2:48 pm Post subject: |
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This has been addressed, this post can be locked/ignored. ^_^
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martino
Commander
Joined: Jan 12, 2009
Posts: 601
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| Posted: Fri Sep 15, 2023 3:50 am Post subject: |
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The same happened to me today. I paid for VIP via PayPal without receiving the star from SST.  It looks like the issues with donations in the past. |
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Dragonel
Vice Admiral (Moderator)
Joined: Jul 16, 2008
Posts: 420
Location: Dragonia, US
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| Posted: Fri Sep 15, 2023 5:20 am Post subject: |
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| martino wrote: |
| The same happened to me today. I paid for VIP via PayPal without receiving the star from SST. It looks like the issues with donations in the past. |
Sorry about that, martino.
There are known issues with Paypal communication of donations & VIPs at the moment, that's partly why JERIC is asking for webdevelopers to help update the site (http://www.streamingsoundtracks.com/modules.php?name=Forums&file=viewtopic&t=10663)
If you can send a DM to Morg or another admin or mod with the transaction ID and amount, it can be manually sorted out for you.
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martino
Commander
Joined: Jan 12, 2009
Posts: 601
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| Posted: Mon Sep 18, 2023 3:20 am Post subject: |
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| Thanks for your advice and help! My problem was solved |
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