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USA Ladylark
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Joined: Mar 15, 2006
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PostPosted: Mon Jun 12, 2023 2:34 pm   Post subject: VIP not given after payment. Reply with quote


Hello,

I paid for a VIP monthly membership via paypal and it has not propagated to the website. I have proof of payment from PayPal. How long does it take to propagate? Is is going to propagate? Should I start a dispute with Paypal since the thing I paid for has not been given? In the past when I signed up for VIP it was applied instantly if it was done online.

Help! ^_^
USA Ladylark
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Joined: Mar 15, 2006
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Location: Hometown of Ash's Boomstick

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PostPosted: Mon Jun 12, 2023 2:48 pm   Post subject: Reply with quote


This has been addressed, this post can be locked/ignored. ^_^
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Poland martino VIP (subscribed member)
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PostPosted: Fri Sep 15, 2023 3:50 am   Post subject: Reply with quote


The same happened to me today. I paid for VIP via PayPal without receiving the star from SST. Rolling Eyes It looks like the issues with donations in the past.
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PostPosted: Fri Sep 15, 2023 5:20 am   Post subject: Reply with quote


martino wrote:
The same happened to me today. I paid for VIP via PayPal without receiving the star from SST. Rolling Eyes It looks like the issues with donations in the past.


Sorry about that, martino.
There are known issues with Paypal communication of donations & VIPs at the moment, that's partly why JERIC is asking for webdevelopers to help update the site (http://www.streamingsoundtracks.com/modules.php?name=Forums&file=viewtopic&t=10663)

If you can send a DM to Morg or another admin or mod with the transaction ID and amount, it can be manually sorted out for you.
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Poland martino VIP (subscribed member)
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PostPosted: Mon Sep 18, 2023 3:20 am   Post subject: Reply with quote


Thanks for your advice and help! My problem was solved
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