I couldn't add a message to my request :(

martino · Commander Joined: Jan 12, 2009 Posts: 601

I experience an annoying thing from time to time. I pick a track and there is no possibility to add a message to my request. I see stupid ads instead. After closing them there is a message that the request has been already done (?). Does something similar happen to you?

molossus · Posted: Wed Apr 14, 2021 11:13 am Post subject:

It happens to me from time to time, but very seldom (last time I remember was a few months ago). I guess it's kind of a hick-up by SAM.
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martino · Commander Joined: Jan 12, 2009 Posts: 601

Or maybe I am being punished for requesting too often Wink

Locutus76 · Posted: Thu Apr 15, 2021 1:44 am Post subject:

There's no such thing as requesting too often. It just happens to all of us every now and then Smile

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Dragonel · Posted: Thu Apr 15, 2021 10:31 am Post subject:

It happens to me when I hit the request button (or some other button) while it is in the middle of processing the request. Sometimes it is just an accidental double-click on the request (my mouse is known to stutter ). Other times it is the browser being sufficiently slow in bringing up the message page, so I click again thinking it hasn't registered. In either case I get the "request already done" message.
Maybe in your case the ads are acting like a second-click.
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607 · Posted: Sat Apr 17, 2021 9:31 am Post subject:

Is this what causes ghost requests, where the requester's name isn't shown?

molossus · Posted: Sat Apr 17, 2021 12:36 pm Post subject:

I think martino meant situations when your nick shows up in the Q but you get no chance to add the message.

Ghost requests usually are caused by misbehaving SAM. When ghost requests multiply we ask Admins for help and a �kick� by one of them gets SAM back on track.
_________________
<i>"The piano keys are black and white,
But they sound like a million colors in your mind"</i>
(from "Spider's Web" by <a href="http://katiemelua.com/music/#KatieMelua">Katie Melua</a>)

Avatar is from work of art by Drew Struzan

martino · Commander Joined: Jan 12, 2009 Posts: 601

You�re right, Mol. I noticed it usually happens on my laptop. When I was requesting on my phone today, there were no issues.

Btw, ghost requests have certain benefits, actually. If they happen, you can pick the next track immediately without waiting 2 or 5 minutes Wink

Dragonel · Posted: Mon Apr 19, 2021 10:01 am Post subject:

Ghost requests seem to be a network timing issue - if there is enough of a lag on the network the request goes through but the name registration times out, so no requester information is added. As martino says, that also means the system doesn't realize you have just requested, so doesn't reset the countdown clock.

I suspect exo has a slow work (or wfh) network as he can do it fairly regularly at the moment.
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MojoPin · Posted: Mon Apr 19, 2021 11:31 am Post subject:

@martino - that particular glitch doesn't happen to me very often, but it has on occasion. When it does, it seems to be when the SST server is lagged and then suddenly catches up but with a hiccup � almost as if it considers that I've submitted my request twice. Since the first time is what counts & what registers with the DJ module, if it perceives a "second" attempt even mistakenly, the resulting screen you get will be the "already done" message.

Much more common in my experience is the "ghost request" and that seems to happen when my request & someone else's hit too close together. (Occasionally this has resulted in a double John Williams play, not that I'd ever complain about that! LOL)

607 · Posted: Tue Apr 20, 2021 12:47 pm Post subject:

Hm. If it happens to me, I'll see if I can find a fix!

currentcan · Cadet 1 Joined: Oct 23, 2023 Posts: 1

I have the same issue.