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Morg
Admiral (Administrator)
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Joined: Apr 20, 2002
Posts: 435
Location: San Francisco, CA
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 Posted: Fri Jan 17, 2020 12:13 am Post subject: VIP Renewal Notification |
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So, I am sure this has happened to folks before:
You sign up for a 30 day VIP membership.
You are enjoying your 30 day VIP membership
You forget when you signed up for VIP
Next thing you know, your VIP status is gone.
I would like to see it implemented that the system send a VIP renewal notice, similar to how it does once your VIP membership is expired, say, a week before the VIP membership expires, giving folks a chance to renew before their membership expires.
Is this something that can be done or has been considered in the past?
_________________
“Without music, life would be a mistake.”
― Friedrich Nietzsche, Twilight of the Idols |
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MojoPin
Vice Admiral (Moderator)
Joined: Jan 16, 2004
Posts: 718
Location: Texas
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| Posted: Sat Jan 18, 2020 2:58 am Post subject: |
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I don't know if this will help, Morg, but if you bring up your own account page (menu under Community > Your Profile) and you're a subscriber, that says exactly what date your monthly or yearly VIP expires.
Or did you mean something less passive, like a nag reminder? If the latter – I have no idea if it's ever been discussed, but maybe that could be something to add to the left-hand VIP box. Say, under the countdown timer and "request wait" notation, something like " ## of days remaining" till expiration. Something like that?
We'll have to see what the admins say.  |
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Morg
Admiral (Administrator)
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Joined: Apr 20, 2002
Posts: 435
Location: San Francisco, CA
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| Posted: Sat Jan 18, 2020 3:00 am Post subject: |
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Your second option is exactly what I was referring to
_________________
“Without music, life would be a mistake.”
― Friedrich Nietzsche, Twilight of the Idols |
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607
Lieutenant
Joined: Sep 19, 2018
Posts: 222
Location: Amersfoort
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| Posted: Sat Jan 18, 2020 5:34 am Post subject: |
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Why would you want this? If you want to support SST more, you can also make a donation.  The only advantage of renewing early that I can think of is that it keeps your favourites list available for other users. But I doubt that anyone would want to view someone's favourites while that person (the second one  ) is not online. And if they are online, they might as well upgrade again. |
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Dragonel
Vice Admiral (Moderator)
Joined: Jul 16, 2008
Posts: 420
Location: Dragonia, US
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| Posted: Mon Jan 20, 2020 12:23 pm Post subject: |
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I find that my star disappearing is enough of a reminder, and you can get it back so quickly there is hardly any disruption.
But if anyone does want a nag then please make it optional so only those who choose to opt-in get it.
Although an automatic "nag" for everyone who has ever signed up for SST and then left/forgotten about it might be a way of re-recruiting a few more listeners. 
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If you can't stand the heat, don't tease a dragon |
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MojoPin
Vice Admiral (Moderator)
Joined: Jan 16, 2004
Posts: 718
Location: Texas
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| Posted: Mon Jan 20, 2020 6:42 pm Post subject: |
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| Dragonel wrote: |
I find that my star disappearing is enough of a reminder, and you can get it back so quickly there is hardly any disruption.
But if anyone does want a nag then please make it optional so only those who choose to opt-in get it. |
That pretty well sums up my feelings, too, Dragon. If suddenly your request wait changes from 5 minutes to an hour, that's a pretty clear indication that your VIP has expired. Renewing it takes only as long as clicking the link to login with Paypal & confirming the request.
Also, each time you login you're automatically forwarded to your profile page which, if you have a VIP pass, displays the date when it will expire, quite clearly at the top of your info.
Between those, I don't really see the need for yet another reminder. It would just be page clutter imo. |
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